This 3-hour workshop will provide guidance and a template for creating process steps, structure, naming, and visuals.
Note: The class does not cover process mapping or process levels.
The workshop includes pre-work, individual work time on actual documentation for your business, peer review time to test your document's clarity, and group discussions.
This workshop is also offered as part of a larger 4-session course, if you're looking for help prioritizing where to start, setting up a system, and handling objections from other people. https://maven.com/jen-bergren/documentation1
Create documentation so you can easily hire, train, and repeat work efficiently to reduce stress and achieve your business growth goals.
Understand and apply best practices for writing documentation that makes it more likely to be adopted and used
Start writing the documentation for your first selected process, using a provided, customizable template
Introduction to the course and each other
Lecture, individual work time, and breakout discussion
Lecture, individual work time, and breakout discussion
Lecture, individual work time, and discussion

Human-Centered Operations Leader, putting people & process before tech.
Founder, executive, or manager who wants to easily train others to efficiently take over their work and run it reliably
Operations teams, who know the value of documentation but have had trouble starting it or convincing others to participate
Efficiency-focused professionals who are tired of being tactical and reactive every day instead of completing proactive strategic work

Live sessions
Learn directly from Jen Bergren in a real-time, interactive format.
Lifetime access
Go back to course content and recordings whenever you need to.
Community of peers
Stay accountable and share insights with like-minded professionals.
Certificate of completion
Share your new skills with your employer or on LinkedIn.
Maven Guarantee
Your purchase is backed by the Maven Guarantee.
Maven for Teams
Reimbursement
Get your company to pay
Everything L&D needs: email template, receipts, and certificate of completion.
Get reimbursedTeam discount
Learn with your teammates
Save 20%+ when 2 or more teammates enroll in the same cohort.
Save 20%+ with a teamPrivate cohort
Run a cohort for your org
A dedicated cohort with a custom schedule and curriculum, tailored to your team.
Book a private cohort$199
USD